Contact Us

Request a Free
In Home Estimate

  • This field is for validation purposes and should be left unchanged.

Customer Support

home windows services tom adams windows and carpets

If You Purchased from Tom Adams

Home Remodeling

If you are having a problem with windows, doors, siding, roofing, decking or stone. We can help. All of Tom Adams’ products have a manufacturer warranty. Please contact us with all of your product information so we can help contact the manufacturer to discuss how to proceed forward based on the type of problem and the warranty from the manufacturer.

Flooring & Carpet

Based on environment, usage and time some flooring may not meet your expectations. If you have a problem with one of our installed products, please contact us for service or repair. Based on the type of problem, the manufacturers warranty and our written labor warranty, we will come up with a solution that hopefully meets your needs and solves the problem permanently.

If You Purchased from Our Competitor

In-Home Service and Repairs – “We Fix Our Competitor’s Mistakes”

When products fail to perform do you fix or replace them? A simple phone call to our service department may answer that question. Below is a list of most common problems that we can fix with an easy repair. For further questions and inquires regarding our repair services, please contact us.

We service and repair:

Windows & Doors

Products we service: Andersen, Pella, Weathershield, Marvin, Alside, Mastic, B.F. Rich, Accu-Weld, Simonton, Northeast, Larson, Provia, Jeld-Wen and many others.Patio Door Installation done by a Tom Adams Installer

If you are experiencing:

  • Foggy or cracked glass
  • Sashes that don’t operate correctly
  • Missing or damaged screens
  • Leaking of water or air into your home
  • Weather stripping failure
  • Doors that are difficult to operate
  • Broken hardware
  • Caulking peeling off

We fix and make new window, patio and storm door screens!


Siding, Decking & GuttersProfessional Cleaning Gutter

If you are experiencing:

  • Loose or missing siding panels
  • Damaged siding/capping or soffiet/fascia
  • Caulking peeling off
  • Broken or damaged shutters
  • Broken, worn-out, ugly decking
  • Damaged gutters or loose down spouts
  • Installation of Leaf Relief – Lifetime of clog free gutters


Carpet, Hardwood, Vinyl, Laminate & Ceramic TileRe-Stretching Carpet Done By Professional

Products we service: Armstrong, Mannington, Shaw, Mohawk, Karastan, Bruce, Congoleum, Daltile, American Oleans, Mirage, Pergo, Quick Step and many more.

If you are experiencing:

  • Bubbles or wrinkles in your carpet
  • Loose vinyl or seams open
  • Area rug needs binding
  • Stained or damaged flooring need patches or repairs
  • Ceramic tile cracked or grout ugly or chipped



Don’t see your problem listed above? Tell us your problem and we can probably fix it! Contact us now for more information.

Tom Adams has a team dedicated to supporting it’s customers.

Customer Support Hours:

Monday through Friday 8 AM-4 PM
Please call our Main Office at (800) 787-0190

You can also contact Customer Support Here.